COMPANY POLICIES - LECTRIC LIMITED

COMPANY POLICIES

Below are our company policies. Please read them before placing your order.

YOUR
PERSONAL INFORMATION
Lectric Limited 128 bit Secure Website

Safe & Secure!

We strongly believe in our customer's security and privacy. Our order form is safe & secure, with 128-bit SSL encryption (the highest level of security possible) to protect all your personal information and credit card number. We do NOT share, sell, rent or distribute ANY of your personal information to anyone....Period! When you place an order, we do request your email address. Your email will only be used if we need to contacting you regarding your order. You will never get spam or junk mail from our company! Your email address will NOT be used by outside marketing entities for unsolicited offers.

WHY DO WE SOMETIMES
REQUIRE
A "DONOR" HARNESS?

On occasion, we may require our customer to supply us with an original "donor" harness. We will use one or more components off this "donor" harness to manufacture their new harness.

The needed components (usually connectors or a fuse block) must be
in good condition and not broken. We will carefully remove the
component(s) from the "donor" harness. If a connector is needed we
will replace the terminal(s). If a fuse block is needed, we will replace
all the fuse clips and connectors.

The reason for requiring a "donor" harness is that some of the unique components on them are not available, and are no longer being reproduced. Without these components, your harness can not be produced.

If you place an order for a harness that requires a "donor" harness, we will contact with more specific information, after we receive your order.

Harnesses purchases that require a "donor" harness include, (but may not be limited to):
- Buick Full-Size Power Window Harness
- Buick Skylark/Special (1964-67) Dash Harness
- Buick Skylark/Special Power Window Harness
- Chevrolet Chevelle/Monte Carlo/El Camino Power Window Harness
- Chevrolet Full-Size (1963) Dash Harness
- Chevrolet Full-Size Power Window Harness
- Oldsmobile Cutlass/F85 (1964-67) Dash Harness
- Oldsmobile Cutlass/F85 Power Window Harness
- Oldsmobile Full-Size (1958) Main Harness
- Pontiac Full-Size (1955-62) Dash Harness
- Pontiac Full-Size (1964-67) Engine Harness
- Pontiac Full-Size (1964-67) Front Light Harness
- Pontiac Full-Size Power Window Harness
- Pontiac GTO/Le Mans/Tempest Power Window Harness

BUY FACTORY DIRECT

For fastest delivery and free phone-in tech support, buy directly from us. While many other companies charge for technical support, we offer FREE PHONE-IN TECHNICAL SUPPORT for every product we sell. NO MINIMUM ORDER!

FREE
TECHNICAL
SUPPORT!

While many other companies charge for technical support, we offer FREE PHONE-IN TECHNICAL SUPPORT for every product we sell.
We do not offer technical support via email since it is too difficult to
diagnose electrical problems via e-mail. For technical support on our
products or products you plan to purchase, please CALL us during
office hours (708) 563-0400, and ask to speak with someone in our
technical support department.

PAYMENT TYPES

For internet orders, we accept Visa & MasterCard.

For mail-in orders, we accept Visa, MasterCard, money order,
cashier's check, certified check, business or personal checks
(checks will wait to clear - There will be a $25 service charge
on all returned checks).

SPECIAL
ORDERS

Special Order Products
Many of our wiring harnesses are considered a "special order" item, custom built to a car's specifications. Please be certain that you order the correct item and application for your vehicle.

"Special Order" items are:
- Non-cancelable
- Non-returnable
- Require 3-4 week delivery time (4-6 weeks during peak season).

Products for Corvette*, 1955-57 Chevrolet full-size and Jeep are not "special order" items, and are in-stock, ready to ship.
(* However, 1981-82 Corvette Dash Harnesses are considered a "special order")

Why are many of your items considered a "special order" item?
In order to offer such a wide range of wiring products for such a wide range of cars, it is simply not practical to stock everything for every car. Therefore, we manufacture "special order" items as they are ordered.

Since we sell a LOT of wiring products for Corvette, 1955-57 Chevrolet Full-Size and Jeep, we keep our shelves well stocked with these products and can therefore promise the fastest shipping!

How long will it take to receive my parts?
In-stock items ship the same day or within 24 hours. "Special order" items are manufactured and shipped in 3-4 weeks (4-6 weeks during peak season). In the event that your order contains back ordered or special order items, we will ship the items we have in stock, and ship the remainder of your order after the back ordered item(s) have been manufactured (unless you inform us to ship your order complete).

BACK
ORDERS

99% of our Corvette and 1955-57 Chevrolet full-size wiring is in stock and ready to ship. However, on occasion, due to high demand, we may be temporarily out of stock on a particular item. In the event that your order contains back ordered or special order items, we will ship all your items upon completion of the entire order.

SHIPPING
RATES:
Shipping/handling/
insurance charge is based on the total of your order, and will be added to your order.

Order Total	Shipping/Handling/Insurance Rate to contiguous U.S.A. destinations. Not including AK, HI & PR. See note below.
Order Total	UPS / USPS Ground	UPS 2nd Day Air	UPS Next Day Air
up to $25.00	$ 8.12	$17.26	$30.45
$ 25.01 to $ 50.00	$11.17	$22.33	$33.50
$ 50.01 to $ 75.00	$13.20	$27.41	$35.53
$ 75.01 to $100.00	$15.23	$32.48	$39.59
$100.01 to $200.00	$17.26	$38.57	$43.65
$200.01 to $500.00	$19.29	$40.60	$52.78
$500.01 to $700.00	$20.30	$42.63	$58.87
$700.01 to $900.00	$21.32	$44.66	$66.99
$900.01 or more	$22.33	$46.69	$73.08
.
Order Total	Shipping/Handling/Insurance Rate to CANADA
Order Total	UPS Ground	UPS 2nd Day Air	UPS Next Day Air
up to $25.00	$16.24	See note below.	See note below.
$ 25.01 to $ 50.00	$18.27
$ 50.01 to $ 75.00	$20.30
$ 75.01 to $100.00	$22.33
$100.01 to $200.00	$24.36
$200.01 to $500.00	$26.39
$500.01 to $700.00	$27.41
$700.01 to $900.00	$29.44
$900.01 or more	$31.47
.
Order Total	Shipping/Handling/Insurance Rate to all International Destinations
Order Total	UPS Ground	UPS 2nd Day Air	UPS Next Day Air
All Orders	Not applicable	See note below.	See note below.
NOTE: When shipping to AK, HI, PR, Express Shipping to Canada and shipping to all International Destinations, please read the "Methods of Shipping" policies below.

METHODS
OF SHIPPING
(UPS terms & conditions of service apply.)

STANDARD SHIPPING:

Our standard method of shipping to U.S.A. and Canada. All in-stock items will be shipped within 24 hours! "Special order" or non-stock items will be shipped as soon as those items(s) have been manufactured.

Shipping/handling/insurance fees are not refundable. In the event that a shipment is refused by customer, customer is responsible for all original shipping and return shipping charges (shipping/handling/insurance/duties/taxes).

NOTE: For standard shipping to AK, HI, or PR you will be charged the most economical (actual) shipping rate + a $3 handling fee, your credit card will be billed accordingly, and your items will be shipped. The actual shipping amount may equal to, or higher than, the amount shown on your order.

NOTE: For standard shipping to CANADA simply select the "shipping to CANADA" option, and the "UPS Ground" option. You will be charged the rate shown on the order form and your items will be shipped.

NOTE: For the most economical shipping outside the U.S.A. (except Canada), select the "International" shipping option and "UPS Ground" option when placing your order. We will email you the the most economical (actual) shipping rate + a $5 handling fee. We will wait for your approval prior to charging your credit card and shipping your items. If you do not receive this email within 1 business day, please check your "spam" folder before you contact us.

EXPRESS SHIPPING:

All in-stock items will be shipped within 24 hours! But if you need your items really fast, we offer UPS 2nd Day Air or Next Day Air express shipping (not including weekend or holiday delivery). If express shipping has been selected for "Special Order" item(s), we will be ship your order 2nd Day Air or Next Day Air as soon as the item(s) have been manufactured.

Shipping/handling/insurance/duties fees are not refundable. In the event that a shipment is refused by customer, customer is responsible for all original shipping and return shipping charges (shipping/handling/ insurance/duties/taxes).

NOTE: For express shipping to AK, HI, or PR you will be charged the actual express shipping rate + a $3 handling fee, your credit card will be billed accordingly, and your items will be shipped. The actual shipping amount may equal to, or higher than, the amount shown your order.

NOTE: For standard shipping to CANADA select the "shipping to CANADA" option, and the method of express shipping option, when placing your order. You will be charged the actual express shipping rate + a $5 handling fee, your credit card will be billed accordingly, and your items will be shipped

NOTE: For express shipping outside the U.S.A., select the "International" shipping option and the method of express shipping, when placing your order. We will email you the the actual shipping rate + a $5 handling fee. We will wait for your approval prior to charging your credit card and shipping your items. If you do not receive this email within 1 business day, please check your "spam" or "junk mail" folder before you contact us.

If you prefer to know the rate before placing an order, please contact us before you place your order.

INTERNATIONAL SHIPPING:
For deliveries outside the U.S.A., please select the "International"
shipping option when placing your order.

When you place your order, we will email you the most economical (actual) shipping rate + a $5 handling fee. We will wait for your approval prior to charging your credit card and shipping your items. If you do not receive this email within 1 business day, please check your "spam" folder before you contact us.

All overseas shipments, via U.S. Air Mail, will require "Delivery Confirmation" receipt and insurance. Additional fees will be charged. We will always determine the most economical method of shipping to our overseas customers (via UPS or USPS), depending on the size of the package, value and destination.

If you prefer to know the rate before placing an order, please contact us before you place your order.

C.O.D.
ORDERS

C.O.D. orders are not accepted online. Please call us at 1-708-563-0400 to place a C.O.D. order. C.O.D. delivery to U.S.A. address will incur an additional $9.00 C.O.D. fee. Please have a certified check, cashier's check, or money order ready to pay the U.P.S. driver. Driver can not accept cash or personal check. Shipping & handling fees are not refundable.

SALES TAX

9.75% sales tax added to orders shipped to an Illinois address.

WARRANTY

We warranty ALL our products to be without defects and to function like new or as-original at the time of purchase.
While most manufacturers do not warranty electrical items, we will repair or replace our product in the event of a manufacturing defect for a period of 1 year* from the date of original purchase, with dated proof of purchase and an explanation for the return. This warranty does not cover shipping/insurance charges to or from our facility. Our warranty covers normal consumer use, and does not cover damages that occur in shipping, or failure that results from alteration, accident, misuse, abuse, neglect, improper installation, or improper care and maintenance. Under any circumstances, the liability of Lectric Limited or the manufacturer shall be limited to the original cost of the item paid, and the manufacturer shall not be liable for any consequential or incidental damages which may occur as a result of the use or misuse of any of our products. This limit of liability may vary in your state, and you may have additional rights and/or remedies depending on the state in which you live.

* 3 year warranty on 38131 Breakerless-SE Conversion Kit

RETURNS
Subject to
inspection.

Special Order items are non-cancelable, non-returnable, and require a 2-3 week delivery time.

Subject to inspection, non-special order items, that have not been used or installed, may be returned within 90 days from the date of purchase with a copy of your original receipt and explanation for the return. Unlike most companies that sell electrical items and have a "no return" policy, we feel that our policy is very generous.

Returned item must be in the original packaging. Unused & un-installed items that are not wanted or were incorrectly ordered and returned to us, are subject to a 20% restocking fee. Special orders can not be canceled, returned or refunded. Shipping, handling, insurance, or duty fees are non-refundable. If you purchased an item through one of our dealers, please make all claims through that dealer.

SHORTAGES

When you receive your order, immediately check for any damages, shortages or errors. All damages, shortages or errors must be claimed within 30 days or receipt. Unlike most companies that sell electrical items and have a "no return" policy, we feel that our 30 day return policy is very generous.

DAMAGES

Shipping related: Immediately report any shipping related damages to the carrier. Retain original box and all packing materials. Do not return items directly to us. Non-shipping related: Any shipment received that has been damaged but does not appear to be caused by the carrier; please contact us directly within 5 working days.

DISCLAIMER

Although we make every attempt to make sure that our printed material, advertising and website is current and accurate, Lectric Limited is not responsible for typographical errors, inaccuracies, or omissions in any of our printed material, or our website. Under any circumstances, the liability of Lectric Limited or the manufacturer shall be limited to the original cost of the item paid by the end user and is not liable for any consequential or incidental damages which may occur as a result of the use or misuse of our products. We will not be held responsible for items that take longer than our estimated delivery time. Prices, policies and disclaimer subject to change without notice.

TRADEMARKS,
COPYRIGHTS,
& LEGAL

All information, site material, data, photographs, graphics, design, artwork, and other material (collectively "Content") included in lectriclimited.com is protected by Copyrights (c), and (R) Registered Trademarks (Acrobat format) with the United States Patent and Trademark Office, by Lectric Limited, Inc. All rights reserved. You acknowledge that all such rights are valid and protected in all forms, media, and technologies now existing or hereinafter developed.

Permission is granted to electronically copy and to print hard copy portions of this website solely for your personal use, and for the purpose of placing an order or using this site to shop. Please acknowledge this website as the source of your information when you pass it on. You agree to not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from or in any way exploit, any of the Content, in whole or in part.

You may not copy, reproduce, transfer, post, or distribute any content of this website, in whole or in part, without written permission from Lectric Limited, Inc.

What to include in your request for permission to use any content within this website, our catalogs or flyers.
Please make your request as complete as possible. To grant you permission to use information from www.lectriclimited.com or from our catalogs, you will need to send us the following information:

1) What content you wish to use.

2) Include all information about how and where the content will appear. This might include your website, newsletter, magazine (including which month/issue), catalog, book, blog, etc.

Requests can be mailed or emailed. Incomplete requests will be returned to you for more information. Please allow 1-3 weeks to receive a written response. Submit your request for permission as early as you can. There is no fee involved.